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Hsin-liang (Oliver) Chen

EDUCATION
UNIVERSITY OF PITTSBURGH
Ph.D. Library and Information Science, 12/1999
Dissertation: "An Analysis of Image Queries and Image Retrieval Tasks in the Field of Art History"

NEW YORK UNIVERSITY
M.A. Educational Communication and Technology, 09/1995
Thesis: "A Computer-based Slide Catalogue"

FU-JEN CATHOLIC UNIVERSITY, TAIWAN, R.O.C.
B.A. Library Science, 06/1992
Dean’s List

TAIPEI MUNICIPAL TEACHERS COLLEGE, TAIWAN, R.O.C.
Diploma, Elementary Education, 06/1985
Dean’s List

RESEARCH AND TEACHING

Research Areas

  • Digital Media Design and Management
  • Digital Libraries and Museums
  • Information Systems and Social Impact
  • Human Computer Interaction
  • Instructional Technology
  • Information Seeking
  • User Studies

Courses Taught
Long Island University

  • Introduction to Research in Library and Information Science
  • Introduction to Knowledge Organization
  • Building Digital Libraries
  • Web Design and Content Management Systems
  • Technical Services Operations and Systems
  • Film and Media Collections

Indiana University

  • Audio and Visual Sources
  • Digital Libraries
  • Human Computer Interaction
  • Library Systems
  • Organization and Representation of Knowledge and Information
  • Systems Analysis and Design

University of Missouri

  • Developing and Managing Media Collections
  • Organization of Information
  • Seminar in Digital Libraries

University of Texas

  • Digital Media Design I & II
  • Human Information Interaction
  • Understanding and Serving Users

AWARDS

  • Outstanding Reviewer Award, The Electronic Library, Emerald Literati Network Awards for Excellence, 2015
  • Trustees Teaching Award, Indiana University, 2012
  • The 2008 Highly Commended Award, Emerald Literati Network, U.K. (A socio-technical perspective of museum practitioners' image-using behaviors. The Electronic Library, 25(1), 18-35)
  • Beta Phi Mu, International Honor Society for Library and Information Science, 1999
  • Jay Daily Award, School of Information Sciences Alumni Society, University of Pittsburgh, 1998

PUBLICATIONS

Monograph (Refereed)

  1. Rice-Lively, M. L., & Chen, H. (2006). Scenarios and Information Design: A User-centered Practical Guide. Oxford, England: Chandos Publishing
Book Chapters (Refereed)
  1. Moeller, R. B., & Chen, H.  (in press). A new way of seeing: Using a data mining approach to understand children’s views of diversity and “difference” in picture books. In S. ElAtia, O. Zaiane & D. Ipperciel (Eds.). Data Mining and Learning Analytics in Educational Research, Hoboken, NJ: Wiley and Blackwell
  2. Chen, H., & Moeller, R. B. (2014). A new research agenda on mass communication, social informatics and children’s literature in US: Implications for researchers in Asia-Oceania region. In T. Du, Q. Zhu & A. Koronois (Eds.). Library and Information Science Research in Asia-Oceania: Theory and Practice, pp. 165-185. Hershey, PA: IGI Global.
  3. Williams, J. P., & Chen, H. (2008). Computer-mediated communication and multi-modal instruction in higher education. In S. Kelsey & K. St. Amant, (Eds.). Handbook of Research on Computer Mediated Communication, pp. 128-145, Hershey, PA: Information Science Reference
  4. Roy, L., Chen, H., Cherian, A., & Tuiono, T. (2008). The relationship of technology, culture and demography. In J. Voogt, & G. Knezek (Eds.). International Handbook of Information Technology in Primary and Secondary Education, pp. 819-831, New York: Springer
Encyclopedia Entries (Invited/Refereed)
  1. Chen, H. (forthcoming). Instructional technology. Encyclopedia of Library and Information Sciences, 4th ed. Boca Raton, FL: Taylor & Francis
  2. Chen, H. (2010). Instructional technology. Encyclopedia of Library and Information Sciences, 3rd ed. 2797-2803. Boca Raton, FL: Taylor & Francis
  3. Chen, H. (2003). Instructional technology. Encyclopedia of Library and Information Science, 2nd ed. 1373-1378. New York: Marcel Dekker
Refereed/Scholarly Papers
  1. Chen, H., & Summers, K. L. (2015). Developing, using, and interacting in the flipped learning movement: Gaps among subject areas. The International Review of Research in Open and Distributed Learning, 16(3), 41-64
  2. Chen, H., Moore, J. L., & Chen, W. (2015). Understanding and analyzing learning objects: A foundation for long-term substantiality and use for e-learning. Knowledge Management & E-Learning, 7(2), 280-296
  3. Chen, H., & Zhang, Y. (2014). Functionality analysis of an open source repository system: Current practices and implications. The Journal of Academic Librarianship, 40(6), 558-564
  4. Albee, B., & Chen, H. (2014). Public library staff’s perceived value and satisfaction of an open source library system. The Electronic Library, 32(3), 390-402
  5. Niu, X., Zhang, T., & Chen. H. (2014). Study of user search activities with two discovery tools at an academic library. International Journal of Human-Computer Interaction, 30(5), 422-433
  6. Lacy, M., & Chen, H. (2013).  Rethinking library instruction: Using learning outcome based design to teach online search strategies. Journal of Information Literacy, 7(2), 126-148
  7. Chen, H., & Gilchrist, S. B. (2013). Online access to higher education on YouTubeEDU. New Library World, 114(3/4), 99-109
  8. Chen, H., & Albee, B. (2012). An open source library system and public library users: Finding and using library collections. Library & Information Science Research, 34(3), 220-227
  9. Wang, X., Shen, D., Chen, H., & Wedman, L. (2011). Applying web analytics in a K-12 resource inventory. The Electronic Library, 29(1), 20-35
  10. Chen, H., Kochtanek, T., Burns, C. S., & Shaw, R. (2010). Analyzing users' retrieval behaviors and image queries of a photojournalism image database. Canadian Journal of Information and Library Science, 34(3), 249-270
  11. Chen, H. (2010). The perspectives of higher education faculty on Wikipedia. The Electronic Library, 28(3), 361-373
  12. Chen, H. (2009). An analysis of undergraduate students’ search behaviors in an information literacy class. The Journal of Web Librarianship, 3(4), 333-347
  13. Chen, H. (2009). The use and sharing of information from Wikipedia by high-tech professionals for work purposes. The Electronic Library, 27(6), 893-905
  14. Chen, H., & Williams, J. P. (2009). Pedagogical design for an online information literacy course: College students’ learning experience with multi-modal objects. Canadian Journal of Information and Library Science, 33(1/2), 1-37
  15. Chen, H., & Williams, J. P. (2009). Use of multi-modal media and tools in an online information literacy course: College students’ attitudes and perceptions. The Journal of Academic Librarianship, 35(1), 14-24
  16. Chen, H. (2007). A socio-technical perspective of museum practitioners' image-using behaviors. The Electronic Library, 25(1), 18-35 (The 2008 Highly Commended Award, Emerald Literati Network, U.K.)
  17. Chen, H., & Choi, G-O. (2006). An online font library: Evaluation by graphic design students. The Electronic Library, 24(6), 774-790
  18. Chen, H., & Doty, P. (2005). Digital libraries for K-12 mathematics education part 2: New educational standards, policy making, and accountability. Library Quarterly, 75(3), e1-27 (available online only)
  19. Chen, H., & Doty, P. (2005). Digital libraries for K-12 mathematics education part 1: Information organization, information literacy, and integrated learning. Library Quarterly, 75(3), 231-261
  20. Chen, H., & Choi, G-O. (2005). Construction of a digital video library: A socio-technical pilot study on college students' attitudes. Journal of Academic Librarianship, 31(5), 469-476
  21. Chen, H. (2004). Chinese collections in museums on the Web: Current status, problems, and future. Journal of Internet Cataloging, 7(1), 89-102
  22. Xu, H., & Chen, H. (2001). Can we meet the challenge? The educating systems librarian research project report 3. The Electronic Library, 19(5), 315-326
  23. Chen, H. (2001). An analysis of image retrieval tasks in the field of art history. Information Processing and Management, 37(5), 701-720
  24. Chen, H. (2001). An analysis of image queries in the field of art history. Journal of the American Society for Information Science and Technology, 52(3), 260-273
  25. Xu, H., & Chen, H. (2000). Whom do employers actually hire? The educating systems librarian research project report 2. The Electronic Library, 18(3), 171-182
  26. Xu, H., & Chen, H. (1999). What do employers expect? The educating systems librarian research project report 1. The Electronic Library, 17(3), 171-179
  27. Chen, H., & Rasmussen, E. M. (1999). Intellectual access to images. Library Trends, 48(2), 289-300
Invited Talks/Keynote Conference Presentations
  1. Chen, H. (2015). Open educational resources management, development and challenges. Graduate Institute of Library and Information Science, National Chung Hsing University, Taichung, Taiwan
  2. Chen, H. (2014). Challenges for new research approaches on digital repositories. Graduate Institute of Library and Information Studies, National Taiwan Normal University, Taipei, Taiwan
  3. Chen, H. (2014). Evaluating open teaching and learning in the digital era: Challenges for new research approaches. Institute of Education, National Chiao Tung University, Taiwan
  4. Chen, H. (2014). Open teaching and learning in the digital era: Challenges for new research approaches on assessment. Department of Learning and Materials Design, University of Taipei, Taiwan
  5. Chen, H. (2013). Understanding situational factors of smartphone use: Mobile apps in information seeking. Conference on Library and Information Society. Fu-Jen Catholic University, Taipei, Taiwan
  6. Chen, H. (2012). Digital content creation: A common research frontier for education, LIS and kinesiology. Joint Conference on Education, Sport, Library and Technology. Fu-Jen Catholic University, Taipei, Taiwan
  7. Chen, H. (2012). Library data, analytics, and library management. National Chung Hsing University Library, Taichung, Taiwan
  8. Chen, H. (2008). Humanizing innovative library services for higher education. Annual Meeting of University Librarians in Taiwan, National Chung Hsiang University, Taichung, Taiwan
  9. Chen, H. (2008). Information users, needs and provision: New challenges to academic libraries. New Challenges to Library Information Service Symposium, National Cheng Kung University, Tainan, Taiwan
  10. Chen, H. (2008). Integration of digital media and information services. New Challenges to Library Information Service Symposium, National Cheng Kung University, Tainan, Taiwan
Conference Papers (Refereed)
  1. Zhang, T., Niu, X., Jia, Y., Zhu, L., & Chen, H. (2015). Search in one’s hand: How users search a mobile library catalog. HCI International 2015, Los Angeles, CA.
  2. Chen, H., & Moeller, R. A. (2013). Mass communication, social informatics and children’s literature: Triangulating societal issues in the digital age. Conference on Library and Information Society. Fu-Jen Catholic University, Taipei, Taiwan
  3. Thompson, D., & Chen, H. (2012). Understanding situational factors of smartphone use: A pilot study of user diaries. ISIC2012: the Information Behaviour Conference, Keio University, Tokyo, Japan.
  4. Chen, H., Moore, J., Chen, W., & Kulp, G. (2009). The use of media objects in e-learning: A genre analysis of eight online boating education websites. ED-MEDIA: World Conference on Educational Multimedia, Hypermedia and Telecommunications, Waikiki, HI
  5. Moore, J. L., Dickson-Deane, C., Galyen, K., & Chen, H. (2009). Refining an e-course usability evaluation tool. ED-MEDIA: World Conference on Educational Multimedia, Hypermedia and Telecommunications, Waikiki, HI
  6. Guo, Y., Wang, J., Moore, J., Liu, M., & Chen, H. (2009). A case study of usability testing on an asynchronous e-Learning platform. 2009 Joint Conferences on Pervasive Computing (JCPC), Tamsui, Taipei
  7. Shen, D., Wang, X., & Chen, H. (2008). Managing Web-based learning materials for K-12 education: Lessons learned from Web analytics. E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, Las Vegas, NV
  8. Wang, X., Shen, D., & Chen, H. (2008). Developing K-12 Web-based learning materials: Lessons learned from Web analytics. The 2nd International Multi-Conference on Society, Cybernetics and Informatics, Orlando, FL
  9. Chen, H., & Williams, J. P. (2007). Impact of media and interaction variety on student attitudes in a web-based undergraduate course. ED-MEDIA: World Conference on Educational Multimedia, Hypermedia and Telecommunications, Vancouver, Canada
  10. Huang, S-C., Chen, C-H., & Chen, H. (2004). A case study of communication channels in a graduate program. Annual Meeting of the American Society for Information Science and Technology, Providence, RI., 147-155
  11. Letalien, B., & Chen, H. (2003). Fitting users? Needs into Web-based area studies resources: A study of the Latin American Network Information Center (LANIC). Annual Meeting of the American Society for Information Science and Technology, Long Beach, CA., 306-315
  12. Alexander, M., & Chen, H. (2003). Perceptions and effects of a system's usability by experience level. Annual Meeting of the American Society for Information Science and Technology, Long Beach, CA., 389-397
  13. Su, L., & Chen, H. (1999). User evaluation of the Web search engines as prototype digital library retrieval tools. Proceedings of the 3rd International Conference on Concepts in Library and Information Science, Dubrovnik, Croatia, 73-86
  14. Su, L., & Chen, H. (1999). Evaluation of Web search engines by undergraduate students. Proceedings of the 62nd Annual Meeting of the American Society for Information Science, Washington, D.C., 98-114
  15. Su, L. T., Chen, H., & Dong, X. (1998). Evaluation of web-based search engine from the end-user's perspective: A pilot study. Proceedings of the 61st Annual Meeting of the American Society for Information Science, Pittsburgh, PA., 348-361
Conference Panels, Presentations, and Posters (Refereed/Invited)
  1. Chen, H., & Zhang, Y. (2016). Data librarians’ qualifications and knowledge: A content analysis of job descriptions. Annual Conference of the Association for Library and Information Science Education, Boston, MA
  2. Zhang, Y., & Chen, H. (2015). Data management and curation practices: The case of using DSpace and implications. Annual Meeting of the American Society for Information Science and Technology, St. Louis, MO
  3. Chen, H., Doty, P., Mollman, C., Niu, X., Yu, J., & Zhang, T. (2015). Library assessment and data analytics in the big data era: Practice and policies. Annual Meeting of the American Society for Information Science and Technology, St. Louis, MO
  4. Beaudoin, J. E., Charbonneau, D. H., Allard, S., Tenopir, C., Chen, H., Zhang, Y., Esteva, M., & Zilinski, L. (2014). Transforming the data landscape: Connecting data, policies, and communities. Annual Meeting of the American Society for Information Science and Technology, Seattle, WA
  5. Chen, H., & Zhang, Y. (2014). System Function Adoption of an Open Source Digital Repository System: A Global View. Annual Meeting of the American Society for Information Science and Technology, Seattle, WA
  6. Chen, H., Fullerton, C., Gleave, H., Theng, Y-L., & Wu. M. (2013). Use of mobile apps in information seeking: An international viewpoint. Annual Meeting of the American Society for Information Science and Technology, Montreal, Canada.
  7. Chen. H. (2012). Identifying factors of online news comments. Annual Meeting of the American Society for Information Science and Technology, Baltimore, MD.
  8. Chen, H., Gruzd, A., Liu, X., & Meyers, E. (2012). Understanding information and knowledge sharing in online communities: Emerging research approaches. Annual Meeting of the American Society for Information Science and Technology, Baltimore, MD.
  9. Chen, H., Brown, R., Dubnjakovic, A., Hastings, S., Miwa, M., & Theng, Y-L. (2012). Creating digital content for library services: A global view on LIS curriculum design. The Libraries in the Digital Age (LIDA) Conference, University of Zadar, Zadar, Croatia.
  10. Albee, B., & Chen. H. (2011). An open source library system and public library users: Finding and using library collections. Indiana Library Federation Annual Meeting. Fort Wayne, IN.
  11. Chen, H., & Moeller, R. A. (2011). An analysis of online news comments on children's racial perceptions in the U.S. Annual Meeting of the American Society for Information Science and Technology, New Orleans, LA.
  12. Chen, H., Aparac-Jelušić, T., Brown, R., Hastings, S., & Theng, Y-L. (2011). Digital content creation: A global view on curriculum design. Annual Meeting of the American Society for Information Science and Technology, New Orleans, LA.
  13. Chen, H., & Gilchrist, S. (2011). Higher education e-learning and YouTube EDU: A LIS collection development approach. The 3rd International Conference on Qualitative and Quantitative Methods in Libraries, Athens, Greece.
  14. Chen, H. (2011). Humanities higher education in the YouTube era. The Ninth International Conference on New Directions in the Humanities, Granada, Spain.
  15. Albee, B., & Chen. H. (2011). Impact of the Evergreen library automation system on public library users. Association for Library and Information Science Education Annual Meeting, San Diego, CA.
  16. Albee, B., & Chen. H. (2010). Cloud computing, open source library systems, public libraries and users. Indiana Online User Group, Indianapolis, IN.
  17. Chen, H., Denn, S., Fleischmann , K., Preer, J., & Wildemuth, B. (2009). The ethics of studying online communities: Challenges to research design and data collection. Annual Meeting of the American Society for Information Science and Technology, Vancouver, Canada.
  18. Chen, H., Moore, J., & Chen, W. (2009). A genre analysis of media objects on e-learning: A survey of six online boating instruction websites. Annual Meeting of the American Society for Information Science and Technology, Vancouver, Canada.
  19. Chen, H., Kochtanek, T., & Burns, C. S. (2009). An analysis of users’ image queries of a photojournalism image database: A web analytics approach. Annual Meeting of the American Society for Information Science and Technology, Vancouver, Canada.
  20. Moore, J., Dickson-Deane, C., Galyen, K., & Chen, H. (2009). Refining an e-course usability evaluation tool. ED-MEDIA: World Conference on Educational Multimedia, Hypermedia and Telecommunications, Waikiki, HI
  21. Chen, H. (2009). An analysis of undergraduate students' search behaviors in an information literacy class. Annual Conference of the Association for Library and Information Science Education, Denver, CO.
  22. Thompson, K., Chen, H., & Erdelez, S. (2008). Three low-cost usability evaluation methods for library website redesign. Annual Meeting of the Missouri Library Association, St. Louis, MO
  23. Chen, H. (2008). Studying social acceptance of emerging technologies in online forums: Challenges on research design and data collection. SIG USE Research Symposium, Annual Meeting of the American Society for Information Science and Technology, Columbus, OH
  24. Abbas, J., Chen, H., & Lomax, E. (2007). Who is tagging information? Annual Meeting of the American Society for Information Science and Technology, Milwaukee, WI
  25. Chen, H. (2007). Humanities and Wikipedia: What influences scholars' attitudes for teaching and scholarly communication? The International Symposium on New Directions in the Humanities, Columbia University, New York, NY
  26. Chen, H., & Williams, J. P. (2006). Impact of media and interaction variety on student attitudes in a web-based undergraduate course. Annual Meeting of the American Society for Information Science and Technology, Austin, TX
  27. Choi, G-O., & Chen, H., (2006). The influence of a sign system on the sense of presence in a desktop virtual environment. Meeting of the American Society for Information Science and Technology, Austin, TX
  28. Marty, P., Chen, H., Hamma K., White, L., & Gilliland-Swetland A. (2005). The digital museum in the life of the user. Annual Meeting of the American Society for Information Science and Technology, Charlotte, NC
  29. Chen, H., Wu, Y., & Yu, H. (2005). Serving non-English speaking patrons in an e-environment. The 2005 Texas Library Association Annual Conference. Austin, TX. April 5-8
  30. Chen, H. (2003). Chinese collections in museums on the Web: Current status, problems, and future. The 2003 Joint International Conference of the Association for Computers and the Humanities and the Association for Literary and Linguistic Computing. Athens, GA. May 29-June 2
  31. Alexander, M., & Chen, H., (2003). Employees' experience levels and the relation to usability in a Web-based information system. ASIST 2003 Information Architecture Summit, Portland, OR, March 21-23
  32. Lee, P., Chen, H., & Liebert, J. (2003). Student portal: Content management and organization law student central at the University of Texas at Austin School of Law. ASIST 2003 Information Architecture Summit, Portland, OR, March 21-23
  33. Chen. H. (2002). Multimedia design and school librarianship. Media and Related Technologies Round Table. 2002 Texas Library Association Annual Conference, Dallas, TX, April 23-26
  34. Chen, H. (2001). Image retrieval knowledge and art history curriculum in the digital age. The 2001 Joint International Conference of the Association for Computers and the Humanities and the Association for Literary and Linguistic Computing. New York, NY, June 13-17
  35. Chen, H. (2001). Information literacy for international students at American universities. The National Conference on Asian Pacific American Librarians. San Francisco, CA, June 13-15, 2001
  36. Chen, H. (2001). The challenge of the Chinese heritage: Digitizing and managing museum collections. The National Conferences of National Association of African American Studies, National Association of Hispanic & Latino Studies, National Association of Native American Studies, & International Association of Asian Studies. Houston, TX. February 12-17, 2001
  37. Xu, H., & Chen, H. (2001). Systems librarians: What do they do and how to educate them. The ALISE Annual Conference. Washington, D.C. January 9-12

GRANTS
November 2013-October 2014
Mentor, Mentee, Dr. Xi Niu (School of Informatics and Computing)
Enhanced Mentoring Program with Opportunities for Ways to Excel in Research (EMPOWER) Grant
Indiana University, $6,000

September, 2012
Overseas Conference Grant
Understanding situational factors of smartphone use: A pilot study of user diaries. ISIC2012: the Information Behaviour Conference, Keio University, Tokyo, Japan (with David Thompson).
Indiana University, $1,000.

January-December, 2010
CO-PI, Impact of the Evergreen Indiana Project on Public Libraries and Library Patrons (with Barbara Albee)
Library Service and Technology Act Grant
Indiana State Library, $28,189

January-December, 2010
CO-PI, Impact of Open Source Library Automation System on Public Library Users (with Barbara Albee)
OCLC/ALISE Library and Information Science Research Grant
OCLC, $14,250

January-May, 2009
CO-PI, Evaluating the Utility of Metadata Elements of a Photojournalism Image Database: A Web Analytics Approach (with Dr. Thomas Kochtanek)
Research Council, Office of Research
University of Missouri, $4,667

January-July, 2005
CO-PI, Video Exploration of the Soil Animal World (with Drs. R. Richardson and P. Richardson)
The Center for Instructional Technologies
University of Texas at Austin, $1,000

2004-2005
PI, Re-positioning Art and History Museums in the Virtual World
Alumni Teaching Fellowship
School of Information, $3,000

2003-2004
PI, The Digital Video Library
Temple Teaching Fellowship
School of Information, $4,000

2002-2003
PI, The Challenge of the Chinese Heritage: Digitizing and Managing Museum Collections
Faculty Development Program Summer Research Assignment, University of Texas-Austin, $11,818
Temple Teaching Fellowship, School of Information, $2,500

Research Associate
Russian History Online, (PI: David B. Gracy II, School of Information)
Carnegie Corp., $50,000

EXPERIENCE

ASSOCIATE PROFESSOR 01/15-present
Palmer School of Library and Information Science, Long Island University

  • teaching Introduction to Knowledge Organization, Web Design and Content Management Systems, and Building Digital Libraries courses

ASSOCIATE PROFESSOR 07/11-12/14
ASSISTANT PROFESSOR 06/09-06/11
School of Library and Information Science, Indiana University

  • taught  System Evaluation and Design, Human-Computer Interaction, AV Sources and Digital Libraries courses

ASSISTANT PROFESSOR 08/07-05/09
School of Information and Learning Technologies, University of Missouri at Columbia

  • taught Organization of Information (master's core course) and Digital Libraries, Information Visualization, Developing and Managing Media Collection courses

ASSISTANT PROFESSOR 09/00-05/07
School of Information, The University of Texas at Austin

  • taught Understanding and Serving Users (master’s core course), Digital Media Design I and II, Human Information Interaction, and Developing and Organizing Media Collections courses

ASSISTANT PROFESSOR 09/99-08/00
School of Library and Information Science, University of Wisconsin-Milwaukee

  • taught instructional technology, information seeking and multimedia production courses